Frequently Asked Questions
When should I contact you to begin planning my event?
The earlier the better! The closer you are to your event date, the more you may be subject to availability. Your rental needs can vary greatly based on the venue you choose so once you have your date and location finalized, we’d be happy to walk you through the planning process.
Are there minimum requirements for rentals?
One chair or a thousand, so long as the items are available for your date there are no limitations on counts.
Can I pick up the rental equipment personally?
Sure thing! Some of our larger equipment do require delivery and set-up by our trained professionals but all other items are available for pick up from our warehouse during standard business hours. Let us know when you are coming, and we will have the items pulled and ready for you on arrival.
How much for delivery?
Starting at $75.00 round trip, Delivery and Pick-up charges vary based on time and distance. There are additional fees for after-hours delivery/pick-up based on the number of crew members required
How do I go about making a reservation and can I make changes after a contract is in place?
We will first provide an itemized quote for review. When you are ready to change from a quote to a reservation, we require a 50% non-refundable retainer at that time. Changes are welcome as needed throughout your planning process. We will reach out Monday, week of your event to finalize the order.
What if I need to cancel my event?
These things happen! Prior to week of, you will be refunded all payments received, less the 50% retainer. Week of your event, you will be responsible for up to the full contract balance depending on when the cancellation takes place.
Guides & Templates
We look forward to helping you put on the perfect event!